How Technology Is Improving Workplace Productivity

4th March 2021

Everyone knows that technology has become an essential asset to any company. Incorporating the right technology can significantly improve business efficiency and workplace productivity. Additionally, it also contributes in terms of communication, engagement, and collaboration.

But when it comes to selecting the right technology for the workplace, making the right decision can be hard. There are various types of tools and software available to choose from. Companies do not need all of them—just those that suit their needs.

For instance, many organizations are prioritizing enterprise mobility and promoting the Bring Your Own Device (BYOD) policy. According to a report by Apperian, 30% of companies reported that custom apps have improved their business processes while 23% had greater employee productivity.

With that in mind, here are several ways technology can improve productivity in the workplace and how businesses can pick the right technology to meet their goals.

Improved Flexibility and Connection With Mobile Employees

With technology, the workforce can perform at a much higher level even in changing environments. Teams can work effectively and efficiently outside of the office and limits of a workplace environment.

Mobile workers can send and receive important data, communicate with other team members, take on concerns, and perform other necessary tasks related to their job even if they are working remotely. The increasing capability of internet speed and connectivity, including innovations such as cloud computing, allows mobile telecommuting employees to accomplish what needs to be done even when outside the office.

This type of flexibility changes the traditional workplace routine and increases worker productivity despite being away. Employees can also work in environments they are comfortable with.

Ability to Complete Transactions Remotely

Being able to transact even during the COVID-19 pandemic is an ability that relies heavily on digitalization. Technologies are now available allowing people to carry out transaction closings, especially in the field of real estate.

For example, transaction management software allows real estate agents to compress transaction while providing real-time visibility into their deals. Such paperless solutions offer a single place for these agents to organize and monitor all of their real estate transactions.

Better Time Management

Through technology, management can leverage online productivity and organizational apps to keep track of time and the progress towards company objectives. Using these tools allows businesses to see ahead when projects are behind schedule and course correct to speed them up.

Technology further empowers the employees to move forward with their own personal goal system while providing the tools to implement workplace productivity trends throughout the organization. This approach in tracking and analyzing worker performance can also be employed to develop friendly competition.

Utilizing Chatbots to Assist in Customer Service

For most businesses, customer service is an aspect that is quite difficult to perfect. Many customers and clients have negative experiences in dealing with tedious phone menus and long hold times.

Chatbots can help customer service teams by making it much easier for businesses to provide a great experience for their customers. New chatbots installed in messenger apps can immediately answer frequently asked questions, quickly provide tech support, intelligently order products, and book reservations as needed.

Enhanced Cost Management

The bottom line in any business is to achieve a means of profitability. With the development of workplace technology, productivity in the field of financing is encouraged. Companies nowadays are much more financially healthy thanks to innovative technological software and equipment introduced in the workplace.

As employees are motivated to optimize their productivity with such technology, less time is wasted overall. Instead, more time is spent by workers honing in on activities that are profitable for the business.

Heightened Level of Security

Without implementing the right channels of software and technology, the security of organizational data can be significantly compromised by cybersecurity misfits. While savvy hackers are utilizing technology to try and obtain sensitive business information, a company should also implement innovative solutions to reinforce its security against data breaches.

When applied right, technology in the workplace helps ensure that crucial company information can only be accessed by authorized personnel. Doing so allows companies to avoid information leaks from outside sources.

Improved Employee Engagement

Many companies today have workers who are often detached from their work. This is particularly true when employees are left in their own cubicles to take on tasks without additional support.

Using technology, companies can spice up traditional office routines by supplying their employees with tools to improve transparency, collaboration, and flexibility. The business community continues to develop and use workflow models that supply quick feedback, resulting in better engagement and workplace productivity.

Enhanced Communication and Transparency

Transparency is crucial on every business level, no matter the industry, company size, or its plans for the future. Management teams require transparency to obtain insight and information on the status of their business processes, tools, and assets. With transparency, companies ensure that each employee is aware of the company goals, what their role is in the organization, and what work they have to accomplish to ensure these objectives are met.

Business technology applied in hardware, software, and mobile devices ensures that each member of the workforce can better connect and communicate with both leadership and their colleagues. Having a policy of transparent communication ensures that all employees are aligned and supported.

Easily Obtain Expert Help

Organizations do not have to depend on hiring their own staff for expertise. With technology, they can leverage outsourcing and contracting solutions to take on tasks their employees are not experts in.

Various types of services and processes can now be outsourced. As a rule of thumb, anything outside the scope of expertise in a company should be outsourced. The power of technology allows companies to continue with their standard routine while being able to obtain outside help for other matters.


There is no denying the major impact that technology has on the traditional office setup. That is why business leaders need to keep up with this continuously evolving trend to remain effective. By implementing innovative technological tools and equipment, companies can ensure excellent workplace productivity and profitability.